30-Day Refund Policy for Paid Products

This refund policy applies to Finish From Home.

LearnCycle provides a full refund for eligible paid products under the conditions below.

LearnCycle will provide a full refund of the amount paid for this eligible paid product when both conditions are satisfied:

  1. LearnCycle receives the request within thirty (30) calendar days after the original purchase date.
  2. The learner has not started the required course final exam.

This policy applies to Finish From Home and License & Launch. Free products do not generate a refundable payment.

When the Course Final Exam Is Considered Started

For remote proctoring, the course final exam is considered started when the learner begins the Honorlock setup process or a billable Honorlock proctoring session is created, even if the exam questions have not yet been displayed.

For in-person proctoring, the course final exam is considered started when the proctor attestation or authorization is submitted or the exam is launched, whichever occurs first.

Viewing exam instructions or scheduling an in-person proctor does not count as starting the exam. Practice quizzes, practice final exams, and the separate New York State licensing exam also do not count.

For a bundle, starting the required course final exam for any included qualifying course ends refund eligibility for the entire bundle.

If you have questions or would like to request a refund, contact support@learncycle.com.

Eligibility Rules

  1. Full refund within 30 days if the required course final exam has not started. Refund 100% of the amount paid if within 30 days of purchase. Access is revoked when the refund is processed.

If your purchase does not qualify under one of the eligibility rules above, it is not eligible for a refund under this policy.

Processing

Requests must be sent to support@learncycle.com from the email address associated with the account. Approved refunds will be returned to the original payment method, and access to every paid component of the refunded product will be revoked.

Remote-proctoring fees are included in Finish From Home and License & Launch. Fees paid directly to an outside in-person proctor, government agency, or state testing provider are not refundable by LearnCycle.

Refunds may be denied for fraud, chargeback abuse, or material violations of the Terms, subject to applicable law. The refund policy in effect at purchase governs that purchase.